rewindex

CompaniesPandaDocIncidents

PandaDoc: Document, Template, Content Library lists cannot be loaded

MinorStatus: resolvedStarted Resolved (29 min)3 updatesstspg.io (opens in new tab)

Affected components: ApplicationWeb application

Timeline of updates

  1. investigating

    We are currently having an issue with loading Document, Template, and Content Library lists. We are investigating the issue and we'll keep you posted.

  2. monitoring

    We have resolved the issue and PandaDoc users should now be able to load the Document, Template. and Content Library lists. We're still monitoring the application performance and will post a final “ALL SET” message once we’ve confirmed the issue is fully resolved.

  3. resolved

    We're all set! If you continue to experience any issues with this, please reach out to us at support@pandadoc.com.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by PandaDoc, started 2022-09-14 16:13 UTC, resolved after 29 min, 3 update(s).

Title
Document, Template, Content Library lists cannot be loaded
Vendor
PandaDoc
Date
URL
https://rewindex.com/company/pandadoc/incidents/8dhrhhhvsrpj

PandaDoc profileRecent PandaDoc incidentsAll outages on September 14, 2022PandaDoc in September 2022MarkdownJSON