Companies/OVHcloud/Incidents

OVHcloud: [GLOBAL][Dedicated Servers] - Administrative network task incident notification

Affected components: Dedicated Servers || Network - BHSDedicated Servers || Network - CCHDedicated Servers || Network - ERIDedicated Servers || Network - GRADedicated Servers || Network - IEBDedicated Servers || Network - LIMDedicated Servers || Network - MR9Dedicated Servers || Network - RBXDedicated Servers || Network - SBGDedicated Servers || Network - SGPDedicated Servers || Network - SYDDedicated Servers || Network - US-EAST-VADedicated Servers || Network - US-WEST-LZ-SEADedicated Servers || Network - US-WEST-ORDedicated Servers || Network - WAWDedicated Servers || Network - YNMDedicated Servers || Network - YYZ

Timeline of updates

1. identified2026-11-03 19:11 UTC

   We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer.
   Here are some supplementary details :
   Start time : 03/11/2026 08:00 UTC
   Impacted Service(s) : Administrative changes to the public and private network settings are temporarily unavailable for RISE and SCALE servers delivered after 03/11/2026 at 09:00 UTC.
   Customers Impact : Some customers are temporarily unable to modify the network configuration of their servers delivered after the incident date.
   Root Cause : This incident is caused by a software issue.
   Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
   We will keep you updated on the progress and resolution.
   We apologize for any inconvenience caused and appreciate your understanding.

2. identified2026-11-03 20:45 UTC

   We have new information regarding the incident that affected your service(s).
   Please find below an update on the situation:
   Update : The servers delivered after 03/11/2026 20:17 UTC are operational. Customers can now perform administrative tasks on the network using these servers.
   Our technical team is currently working on the remaining servers.
   Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
   We will keep you updated on the progress and resolution.
   We apologize for any inconvenience caused and appreciate your understanding.

3. resolved2026-11-03 21:30 UTC

   We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.
   Start time : 03/11/2026 08:00 UTC
   End time : 03/11/2026 21:18 UTC
   Root Cause : This incident was caused by a software issue.
   We apologize for any inconvenience caused and appreciate your understanding.

Impact, status and times are the vendor’s own, as last archived. View on bare-metal-servers.status-ovhcloud.com (opens in new tab).

OVHcloud profileRecent OVHcloud incidentsAll outages on November 3, 2026OVHcloud in November 2026MarkdownJSON