Companies/OVHcloud/Incidents

OVHcloud: [GLOBAL][MX Plan/Zimbra] - Webmail access maintenance notification

Affected components: Collaborative solutions || MX Plan - Mailbox AccessCollaborative solutions || Zimbra - Web Access

Timeline of updates

1. scheduled2026-10-20 17:26 UTC

   As part of our continuous improvement plan, maintenance is scheduled on our MX Plan and Zimbra offers.
   Start time : 21/10/2026 14:45 UTC
   End time : 03/11/2026 18:00 UTC
   Service impact : No service interruption is expected. However, the way customers access their webmail will change:
   MX Plan (OWA/Roundcube): login through the /owa login page will no longer be available. Customers will need to log in via the OVHcloud login page.
   Zimbra: the webmail address zimbraX.mail.ovh.net will be replaced by mail.ovh.net.
   Customers who use bookmarks pointing to these former addresses are invited to update them.
   Service improvement : As part of our continuous improvement policy, we are harmonizing webmail access for our MX Plan and Zimbra offers through a single entry point, to make logging in simpler for our customers.
   Thank you for your understanding.

2. in progress2026-10-21 14:45 UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

3. completed2026-11-03 16:58 UTC

   The scheduled maintenance has been completed.

Impact, status and times are the vendor’s own, as last archived. View on web-cloud.status-ovhcloud.com (opens in new tab).

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