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OVHcloud: [Global][Collaborative Solutions] - MX Plan incident notification

MajorStatus: resolvededitedStarted Resolved (1.1 h)2 updatesweb-cloud.status-ovhcloud.com (opens in new tab)

Affected components: Collaborative solutions || MX Plan - Mail Flow

Timeline of updates

  1. investigating

    We are currently experiencing an incident affecting our MX Plan offering, which is causing temporary availability issues.
    Please find the details of this incident below :
    Start time : 07/11/2026 09:00 UTC
    Impacted Service(s) : Sending and receiving emails on MX Plan is temporarily unavailable.
    Customers Impact : Customers are temporarily unable to send or receive emails on their MX Plan email accounts.
    Incoming emails are being queued and will be delivered once the incident is resolved.
    Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
    We will keep you updated on the progress and resolution.
    We apologize for any inconvenience caused and appreciate your understanding.

  2. resolved

    We would like to inform you that the incident affecting our MX Plan offering has now been resolved.
    Please find the details of this incident below :
    Start time : 07/11/2026 09:00 UTC
    End time : 07/11/2026 14:47 UTC
    Impacted Service(s) : Sending and receiving emails on MX Plan was temporarily unavailable.
    Customers Impact : Customers were temporarily unable to send or receive emails on their MX Plan email accounts. Incoming emails were queued and have been delivered following the resolution of the incident.
    Root Cause : This incident was caused by a software issue.
    We thank you for your understanding and patience throughout this incident.

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Cite this

Status incident (vendor impact label: major) posted by OVHcloud, started 2026-11-07 13:48 UTC, resolved after 1.1 h, 2 update(s); edited after publishing.

Title
[Global][Collaborative Solutions] - MX Plan incident notification
Vendor
OVHcloud
Date
URL
https://rewindex.com/company/ovhcloud/incidents/p4cx1y5z4x9q

OVHcloud profileRecent OVHcloud incidentsAll outages on November 7, 2026OVHcloud in November 2026MarkdownJSON