Companies/OVHcloud/Incidents

OVHcloud: [BHS5][Dedicated Servers] - Racks T05B28, T05B29 incident notification

Affected components: Dedicated Servers || Global Infrastructure - BHS

Timeline of updates

1. identified2026-11-03 07:13 UTC

   We are currently experiencing an incident affecting our Dedicated Servers offering in the racks T05B28 and T05B29 in BHS5. The root cause has been identified.
   Please find the details of this incident below :
   Start time : 03/11/2026 07:01 UTC
   Impacted Service(s) : Some servers in the racks T05B28 and T05B29 are temporarily unavailable.
   Customers Impact : Customers are temporarily unable to access their servers located on the specified racks.
   Root Cause : This incident is caused by a cooling system issue.
   Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
   We will keep you updated on the progress and resolution.
   We apologize for any inconvenience caused and appreciate your understanding.

2. resolved2026-11-03 08:01 UTC

   We would like to inform you that the incident affecting our Dedicated Servers offering has now been resolved.
   Please find the details of this incident below :
   Start time : 03/11/2026 07:01 UTC
   End time : 03/11/2026 08:01 UTC
   Impacted Service(s) : Some servers in the racks T05B28 and T05B29 were temporarily unavailable.
   Customers Impact : Customers were temporarily unable to access their servers located on the specified racks.
   Root Cause : This incident was caused by a cooling system issue.
   We thank you for your understanding and patience throughout this incident.

Changes Rewindex caught on this incident

• Nov 3Major incident: [BHS5][Dedicated Servers] - Racks T05B28, T05B29 incident notification

Impact, status and times are the vendor’s own, as last archived. View on bare-metal-servers.status-ovhcloud.com (opens in new tab).

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