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OVHcloud: [GLOBAL][Network] - API Network incident notification

MinorStatus: resolvededitedStarted Resolved (1.8 h)2 updatesbare-metal-servers.status-ovhcloud.com (opens in new tab)
Summary

OVHcloud clarified that the API Network incident affects US-region customers only if their VPS is hosted in the EU region. VPS API operations may experience slow responses or intermittent HTTP 500 errors; the incident started at 11/11/2026 08:40 UTC and was still under investigation when archived.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Virtual Private Servers || Network - BHSVirtual Private Servers || Network - ERIVirtual Private Servers || Network - EU-WEST-LZ-DLNVirtual Private Servers || Network - EU-WEST-LZ-MRSVirtual Private Servers || Network - GRAVirtual Private Servers || Network - LIMVirtual Private Servers || Network - MILVirtual Private Servers || Network - SBGVirtual Private Servers || Network - SGPVirtual Private Servers || Network - SYDVirtual Private Servers || Network - UK2Virtual Private Servers || Network - US-EAST-LZ-ATLVirtual Private Servers || Network - US-EAST-LZ-DALVirtual Private Servers || Network - US-EAST-LZ-MIAVirtual Private Servers || Network - US-EAST-LZ-NYCVirtual Private Servers || Network - US-EAST-VAVirtual Private Servers || Network - US-WEST-LZ-PAOVirtual Private Servers || Network - US-WEST-ORVirtual Private Servers || Network - WAWVirtual Private Servers || Network - YNM

Timeline of updates

  1. investigatingEdited

    We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.
    Here are some supplementary details :
    Start time : 11/11/2026 08:40 UTC
    Impacted Service(s) : API requests on the VPS may be temporarily disrupted. For customers in the US region, the impact is limited to those with a VPS hosted in the EU region.
    Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API.
    Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
    We will keep you updated on the progress and resolution.
    We apologize for any inconvenience caused and appreciate your understanding.

  2. resolved

    We would like to inform you that the incident affecting our Virtual Private Servers offering has now been resolved.
    Please find the details of this incident below :
    Start time : 11/11/2026 08:40 UTC
    End time : 11/11/2026 10:49 UTC
    Impacted Service(s) : API requests on the VPS were temporarily disrupted. For customers in the US region, the impact was limited to those with a VPS hosted in the EU region.
    Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API.
    Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
    We thank you for your understanding and patience throughout this incident.

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Impact, status and times are the vendor’s own, as last archived. View on bare-metal-servers.status-ovhcloud.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by OVHcloud, started 2026-11-11 09:58 UTC, resolved after 1.8 h, 2 update(s); edited after publishing.

Title
[GLOBAL][Network] - API Network incident notification
Vendor
OVHcloud
Date
URL
https://rewindex.com/company/ovhcloud/incidents/nf7cgmq7tqqj

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