# OVHcloud: [GLOBAL][Network] - API Network incident notification

> OVHcloud clarified that the API Network incident affects US-region customers only if their VPS is hosted in the EU region. VPS API operations may experience slow responses or intermittent HTTP 500 errors; the incident started at 11/11/2026 08:40 UTC and was still under investigation when archived.

Canonical: https://rewindex.com/company/ovhcloud/incidents/nf7cgmq7tqqj
Last updated: 2026-11-11T11:53:49Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-11-11 09:58 UTC · Resolved: 2026-11-11 11:48 UTC · Duration: 1.8 h
- Updates: 2 · Affected components: Virtual Private Servers \|\| Network - BHS, Virtual Private Servers \|\| Network - ERI, Virtual Private Servers \|\| Network - EU-WEST-LZ-DLN, Virtual Private Servers \|\| Network - EU-WEST-LZ-MRS, Virtual Private Servers \|\| Network - GRA, Virtual Private Servers \|\| Network - LIM, Virtual Private Servers \|\| Network - MIL, Virtual Private Servers \|\| Network - SBG, Virtual Private Servers \|\| Network - SGP, Virtual Private Servers \|\| Network - SYD, Virtual Private Servers \|\| Network - UK2, Virtual Private Servers \|\| Network - US-EAST-LZ-ATL, Virtual Private Servers \|\| Network - US-EAST-LZ-DAL, Virtual Private Servers \|\| Network - US-EAST-LZ-MIA, Virtual Private Servers \|\| Network - US-EAST-LZ-NYC, Virtual Private Servers \|\| Network - US-EAST-VA, Virtual Private Servers \|\| Network - US-WEST-LZ-PAO, Virtual Private Servers \|\| Network - US-WEST-OR, Virtual Private Servers \|\| Network - WAW, Virtual Private Servers \|\| Network - YNM
- [Vendor status page: https://bare-metal-servers.status-ovhcloud.com/incidents/nf7cgmq7tqqj](https://bare-metal-servers.status-ovhcloud.com/incidents/nf7cgmq7tqqj)
- [Company: OVHcloud](https://rewindex.com/company/ovhcloud.md)

## Summary

OVHcloud clarified that the API Network incident affects US-region customers only if their VPS is hosted in the EU region. VPS API operations may experience slow responses or intermittent HTTP 500 errors; the incident started at 11/11/2026 08:40 UTC and was still under investigation when archived. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-11-11 09:58 UTC _(edited after publishing)_: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue. Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the VPS may be temporarily disrupted. For customers in the US region, the impact is limited to those with a VPS hosted in the EU region. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- **resolved** 2026-11-11 11:48 UTC: We would like to inform you that the incident affecting our Virtual Private Servers offering has now been resolved. Please find the details of this incident below : Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the VPS were temporarily disrupted. For customers in the US region, the impact was limited to those with a VPS hosted in the EU region. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We thank you for your understanding and patience throughout this incident.

## Rewindex changes for this incident

- 2026-11-11 10:13 UTC: [Incident silently edited: \[GLOBAL\]\[Network\] - API Network incident notification](https://rewindex.com/change/r99bce9505862da.md)
- 2026-11-11 11:53 UTC: [Incident updated: \[GLOBAL\]\[Network\] - API Network incident notification](https://rewindex.com/change/r2f6b81a4896903.md)

## Cite this

Status incident (vendor impact label: minor) posted by OVHcloud, started 2026-11-11 09:58 UTC, resolved after 1.8 h, 2 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/ovhcloud/incidents/nf7cgmq7tqqj
- Citation: OVHcloud, “[GLOBAL][Network] - API Network incident notification” (2026-11-11 09:58 UTC). Archived by Rewindex: https://rewindex.com/company/ovhcloud/incidents/nf7cgmq7tqqj (CC BY 4.0).
- Markdown link: `[OVHcloud: GLOBALNetwork - API Network incident notification (2026-11-11)](https://rewindex.com/company/ovhcloud/incidents/nf7cgmq7tqqj)`


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Canonical: https://rewindex.com/company/ovhcloud/incidents/nf7cgmq7tqqj · Markdown: https://rewindex.com/company/ovhcloud/incidents/nf7cgmq7tqqj.md · JSON: https://rewindex.com/api/v1/companies/ovhcloud/incidents/nf7cgmq7tqqj · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-11T15:39:37.318Z