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OVHcloud: [GRA][Web Hosting-Databases] - CloudDB incident notification

MajorStatus: resolvedStarted Resolved (0 min)4 updatesweb-cloud.status-ovhcloud.com (opens in new tab)

Affected components: Databases || CloudDB GRA - eu009Web Hosting || Databases GRA - eu009

Timeline of updates

  1. identified

    We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our CloudDB offer on the specific region.
    Here are some supplementary details :
    Start time : 30/10/2026 17:45 UTC
    Impacted Service(s) : Some Web Cloud Databases are temporarily unavailable.
    Customers Impact : Some customers are temporarily unable to access and use their databases mentioned below:
    - eu009
    - sharedsql003.eu009
    - sharedsql017.eu009
    - clouddb026.eu009
    - clouddb014.eu009
    - clouddb049.eu009
    Root Cause : This incident is caused by a hardware issue.
    Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
    We will keep you updated on the progress and resolution.
    We apologize for any inconvenience caused and appreciate your understanding.

  2. identified

    We are continuing to work on a fix for this issue.

  3. identified

    We are pleased to inform you that the incident affecting our Web Hosting-Databases offering has been resolved.
    Start time : 30/10/2026 17:45 UTC
    End time : 30/10/2026 20:58 UTC
    Root Cause : This incident was caused by a hardware issue.
    We apologize for any inconvenience caused and appreciate your understanding.

  4. resolved

    We are pleased to inform you that the incident affecting our Web Hosting-Databases offering has been resolved.
    Start time : 30/10/2026 17:45 UTC
    End time : 30/10/2026 20:58 UTC
    Root Cause : This incident was caused by a hardware issue.
    We apologize for any inconvenience caused and appreciate your understanding.

Changes Rewindex caught on this incident

Impact, status and times are the vendor’s own, as last archived. View on web-cloud.status-ovhcloud.com (opens in new tab).

Cite this

Status incident (vendor impact label: major) posted by OVHcloud, started 2026-11-02 12:40 UTC, resolved after 0 min, 4 update(s).

Title
[GRA][Web Hosting-Databases] - CloudDB incident notification
Vendor
OVHcloud
Date
URL
https://rewindex.com/company/ovhcloud/incidents/lr3k3cfxt11v

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