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OVHcloud: [SBG3][Dedicated Servers] - Rack S345A03 incident notification

MajorStatus: identifiededitedStarted Not resolved5 updatesbare-metal-servers.status-ovhcloud.com (opens in new tab)

Affected components: Dedicated Servers || Global Infrastructure - SBG

Timeline of updates

  1. identified

    We are currently experiencing an incident affecting our Dedicated Servers offering in the rack S345A03. The root cause has been identified.
    Please find the details of this incident below :
    Start time : 13/11/2026 12:35 UTC
    Impacted Service(s) : Some servers in the rack S345A03 are temporarily unavailable.
    Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
    Root Cause : This incident is caused by a cooling system issue.
    Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
    We will keep you updated on the progress and resolution.
    We apologize for any inconvenience caused and appreciate your understanding.

  2. identified

    We have new information regarding the incident that affected your service(s).
    Please find below an update on the situation:
    Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
    We will keep you updated on the progress and resolution.
    We apologize for any inconvenience caused and appreciate your understanding.

  3. identifiedDeleted by the vendor

    We have new information regarding the incident that affected your service(s).
    Please find below an update on the situation:
    Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
    We will keep you updated on the progress and resolution.
    We apologize for any inconvenience caused and appreciate your understanding.

  4. identified

    We have new information regarding the incident that affected your service(s).
    Please find below an update on the situation:
    Update : A significant number of servers are operational again. Our technical team is still working on the incident to resolve it as quickly as possible.
    Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
    We will keep you updated on the progress and resolution.
    We apologize for any inconvenience caused and appreciate your understanding.

  5. identified

    We have new information regarding the incident that affected your service(s).
    Please find below an update on the situation:
    Update : Our technical team is continuing to work on the incident.
    Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
    We will keep you updated on the progress and resolution.
    We apologize for any inconvenience caused and appreciate your understanding.

Changes Rewindex caught on this incident

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Impact, status and times are the vendor’s own, as last archived. View on bare-metal-servers.status-ovhcloud.com (opens in new tab).

Cite this

Status incident (vendor impact label: major) posted by OVHcloud, started 2026-11-13 12:40 UTC, not resolved, 5 update(s); edited after publishing.

Title
[SBG3][Dedicated Servers] - Rack S345A03 incident notification
Vendor
OVHcloud
Date
URL
https://rewindex.com/company/ovhcloud/incidents/gmf94dmsxrtf

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