# OVHcloud: [SBG3][Dedicated Servers] - Rack S345A03 incident notification

> OVHcloud status incident “[SBG3][Dedicated Servers] - Rack S345A03 incident notification” on 2026-11-13: impact major (vendor’s label), 5 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/ovhcloud/incidents/gmf94dmsxrtf
Last updated: 2026-11-13T21:23:39Z

- Impact (vendor’s label): major
- Status: identified · edited after publishing
- Started: 2026-11-13 12:40 UTC · Resolved: not resolved · Duration: ongoing
- Updates: 5 · Affected components: Dedicated Servers \|\| Global Infrastructure - SBG
- [Vendor status page: https://bare-metal-servers.status-ovhcloud.com/incidents/gmf94dmsxrtf](https://bare-metal-servers.status-ovhcloud.com/incidents/gmf94dmsxrtf)
- [Company: OVHcloud](https://rewindex.com/company/ovhcloud.md)

## Timeline of updates

- **identified** 2026-11-13 12:40 UTC: We are currently experiencing an incident affecting our Dedicated Servers offering in the rack S345A03. The root cause has been identified. Please find the details of this incident below : Start time : 13/11/2026 12:35 UTC Impacted Service(s) : Some servers in the rack S345A03 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located on the specified rack. Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- **identified** 2026-11-13 15:59 UTC: We have new information regarding the incident that affected your service(s). Please find below an update on the situation: Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- **identified** 2026-11-13 16:31 UTC _(deleted by the vendor)_: We have new information regarding the incident that affected your service(s). Please find below an update on the situation: Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- **identified** 2026-11-13 19:31 UTC: We have new information regarding the incident that affected your service(s). Please find below an update on the situation: Update : A significant number of servers are operational again. Our technical team is still working on the incident to resolve it as quickly as possible. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- **identified** 2026-11-13 21:16 UTC: We have new information regarding the incident that affected your service(s). Please find below an update on the situation: Update : Our technical team is continuing to work on the incident. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

## Rewindex changes for this incident

- 2026-11-13 12:40 UTC: [Major incident: \[SBG3\]\[Dedicated Servers\] - Rack S345A03 incident notification](https://rewindex.com/change/id89fcf180cf294.md)
- 2026-11-13 16:33 UTC: [Incident updated: \[SBG3\]\[Dedicated Servers\] - Rack S345A03 incident notification](https://rewindex.com/change/rd11a68d0bffd2b.md)
- 2026-11-13 17:23 UTC: [Incident updated: \[SBG3\]\[Dedicated Servers\] - Rack S345A03 incident notification](https://rewindex.com/change/r32ae826501932e.md)
- 2026-11-13 19:33 UTC: [Incident updated: \[SBG3\]\[Dedicated Servers\] - Rack S345A03 incident notification](https://rewindex.com/change/rf2b0d32d18d0ee.md)
- 2026-11-13 21:23 UTC: [Incident updated: \[SBG3\]\[Dedicated Servers\] - Rack S345A03 incident notification](https://rewindex.com/change/r2fd3b3d72c68d1.md)

## Cite this

Status incident (vendor impact label: major) posted by OVHcloud, started 2026-11-13 12:40 UTC, not resolved, 5 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/ovhcloud/incidents/gmf94dmsxrtf
- Citation: OVHcloud, “[SBG3][Dedicated Servers] - Rack S345A03 incident notification” (2026-11-13 12:40 UTC). Archived by Rewindex: https://rewindex.com/company/ovhcloud/incidents/gmf94dmsxrtf (CC BY 4.0).
- Markdown link: `[OVHcloud: SBG3Dedicated Servers - Rack S345A03 incident notification (2026-11-13)](https://rewindex.com/company/ovhcloud/incidents/gmf94dmsxrtf)`


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Canonical: https://rewindex.com/company/ovhcloud/incidents/gmf94dmsxrtf · Markdown: https://rewindex.com/company/ovhcloud/incidents/gmf94dmsxrtf.md · JSON: https://rewindex.com/api/v1/companies/ovhcloud/incidents/gmf94dmsxrtf · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-14T04:38:18.664Z