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OVHcloud: [GRA6][Virtual Private Servers] - VPS incident notification

MajorStatus: resolvededitedStarted Resolved (1.2 h)2 updatesbare-metal-servers.status-ovhcloud.com (opens in new tab)
Summary

OVHcloud reported a major VPS incident causing temporary instability in backup and image management in GRA6, with possible customer errors or delays. The vendor stated a start time of 05/11/2026 15:26 UTC; it remained under investigation when archived, with a recorded open duration of 0 min at the last update.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Virtual Private Servers || Additional services - EU-WEST-GRAVirtual Private Servers || Operating System - GRA

Timeline of updates

  1. investigating

    We are currently experiencing an incident affecting our Virtual Private Servers offering, which is causing temporary instability issues in the GRA6 region.
    Please find the details of this incident below :
    Start time : 05/11/2026 15:26 UTC
    Impacted Service(s) : Backup and image management features are temporarily unstable in the GRA6 region.
    Customers Impact : Customers may experience errors or delays when creating, restoring or managing their VPS backups and images.
    Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
    We will keep you updated on the progress and resolution.
    We apologize for any inconvenience caused and appreciate your understanding.

  2. resolved

    We would like to inform you that the incident affecting our Virtual Private Servers offering has now been resolved.
    Please find the details of this incident below :
    Start time : 05/11/2026 15:26 UTC
    End time : 05/11/2026 18:35 UTC
    Impacted Service(s) : Backup and image management features were temporarily unstable in the GRA6 region.
    Customers Impact : Customers may have experienced errors or delays when creating, restoring or managing their VPS backups and images.
    Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
    We thank you for your understanding and patience throughout this incident.

Changes Rewindex caught on this incident

Archive proof

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How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on bare-metal-servers.status-ovhcloud.com (opens in new tab).

Cite this

Status incident (vendor impact label: major) posted by OVHcloud, started 2026-11-05 17:28 UTC, resolved after 1.2 h, 2 update(s); edited after publishing.

Title
[GRA6][Virtual Private Servers] - VPS incident notification
Vendor
OVHcloud
Date
URL
https://rewindex.com/company/ovhcloud/incidents/773pnt6fs1tm

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