# OVHcloud: [GRA6][Virtual Private Servers] - VPS incident notification

> OVHcloud reported a major VPS incident causing temporary instability in backup and image management in GRA6, with possible customer errors or delays. The vendor stated a start time of 05/11/2026 15:26 UTC; it remained under investigation when archived, with a recorded open duration of 0 min at the l

Canonical: https://rewindex.com/company/ovhcloud/incidents/773pnt6fs1tm
Last updated: 2026-11-05T18:54:00Z

- Impact (vendor’s label): major
- Status: resolved · edited after publishing
- Started: 2026-11-05 17:28 UTC · Resolved: 2026-11-05 18:43 UTC · Duration: 1.2 h
- Updates: 2 · Affected components: Virtual Private Servers \|\| Additional services - EU-WEST-GRA, Virtual Private Servers \|\| Operating System - GRA
- [Vendor status page: https://bare-metal-servers.status-ovhcloud.com/incidents/773pnt6fs1tm](https://bare-metal-servers.status-ovhcloud.com/incidents/773pnt6fs1tm)
- [Company: OVHcloud](https://rewindex.com/company/ovhcloud.md)

## Summary

OVHcloud reported a major VPS incident causing temporary instability in backup and image management in GRA6, with possible customer errors or delays. The vendor stated a start time of 05/11/2026 15:26 UTC; it remained under investigation when archived, with a recorded open duration of 0 min at the last update. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-11-05 17:28 UTC: We are currently experiencing an incident affecting our Virtual Private Servers offering, which is causing temporary instability issues in the GRA6 region. Please find the details of this incident below : Start time : 05/11/2026 15:26 UTC Impacted Service(s) : Backup and image management features are temporarily unstable in the GRA6 region. Customers Impact : Customers may experience errors or delays when creating, restoring or managing their VPS backups and images. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- **resolved** 2026-11-05 18:43 UTC: We would like to inform you that the incident affecting our Virtual Private Servers offering has now been resolved. Please find the details of this incident below : Start time : 05/11/2026 15:26 UTC End time : 05/11/2026 18:35 UTC Impacted Service(s) : Backup and image management features were temporarily unstable in the GRA6 region. Customers Impact : Customers may have experienced errors or delays when creating, restoring or managing their VPS backups and images. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We thank you for your understanding and patience throughout this incident.

## Rewindex changes for this incident

- 2026-11-05 17:28 UTC: [Major incident: \[GRA6\]\[Virtual Private Servers\] - VPS incident notification](https://rewindex.com/change/ib862a3d80072b0.md)
- 2026-11-05 18:54 UTC: [Incident updated: \[GRA6\]\[Virtual Private Servers\] - VPS incident notification](https://rewindex.com/change/rb49a4159d4ae44.md)

## Cite this

Status incident (vendor impact label: major) posted by OVHcloud, started 2026-11-05 17:28 UTC, resolved after 1.2 h, 2 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/ovhcloud/incidents/773pnt6fs1tm
- Citation: OVHcloud, “[GRA6][Virtual Private Servers] - VPS incident notification” (2026-11-05 17:28 UTC). Archived by Rewindex: https://rewindex.com/company/ovhcloud/incidents/773pnt6fs1tm (CC BY 4.0).
- Markdown link: `[OVHcloud: GRA6Virtual Private Servers - VPS incident notification (2026-11-05)](https://rewindex.com/company/ovhcloud/incidents/773pnt6fs1tm)`


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Canonical: https://rewindex.com/company/ovhcloud/incidents/773pnt6fs1tm · Markdown: https://rewindex.com/company/ovhcloud/incidents/773pnt6fs1tm.md · JSON: https://rewindex.com/api/v1/companies/ovhcloud/incidents/773pnt6fs1tm · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-11T04:22:21.259Z