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OVHcloud: [GRA][Web Hosting] - Multiple Filerz incident notification

MinorStatus: resolvedStarted Resolved (0 min)3 updatesweb-cloud.status-ovhcloud.com (opens in new tab)

Affected components: Web Hosting || Datacenter GRA - Cluster126Web Hosting || Datacenter GRA - Cluster128

Timeline of updates

  1. investigating

    We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.
    Here are some supplementary details :
    Start time : 30/10/2026 18:30 UTC
    Impacted Service(s) : The following Filerz list is experiencing slowness :
    - filez140 cluster126
    - filerz981 cluster128
    Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
    We will keep you updated on the progress and resolution.
    We apologize for any inconvenience caused and appreciate your understanding.

  2. identified

    We are currently experiencing an incident affecting our Web Hosting offering in the GRA region. The root cause has been identified.
    Please find the details of this incident below :
    Start time : 30/10/2026 18:30 UTC
    Impacted Service(s) : Some filerz listed below are experiencing latency issues :
    Filerz140 - Cluster126
    Filerz981 - Cluster128
    Customers Impact : Customers are temporarily experiencing latency on their websites hosted on the specified filerz.
    Root Cause : This incident is caused by a software issue.
    Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
    We will keep you updated on the progress and resolution.
    We apologize for any inconvenience caused and appreciate your understanding.

  3. resolved

    We would like to inform you that the incident affecting our Web Hosting offering has now been resolved.
    Please find the details of this incident below :
    Start time : 30/10/2026 18:30 UTC
    End time : 02/11/2026 15:40 UTC
    Impacted Service(s) : Some filerz listed below experienced latency issues :
    Filerz140 - Cluster126
    Filerz981 - Cluster128
    Customers Impact : Customers may have experienced latency on their websites hosted on the specified filerz.
    Root Cause : This incident was caused by a software issue.
    We thank you for your understanding and patience throughout this incident.

Impact, status and times are the vendor’s own, as last archived. View on web-cloud.status-ovhcloud.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by OVHcloud, started 2026-11-02 15:52 UTC, resolved after 0 min, 3 update(s).

Title
[GRA][Web Hosting] - Multiple Filerz incident notification
Vendor
OVHcloud
Date
URL
https://rewindex.com/company/ovhcloud/incidents/43jw7p7wr8bk

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