# OVHcloud: [GRA][Web Hosting] - Multiple Filerz incident notification

> OVHcloud status incident “[GRA][Web Hosting] - Multiple Filerz incident notification” on 2026-11-02: impact minor (vendor’s label), 0 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/ovhcloud/incidents/43jw7p7wr8bk
Last updated: 2026-11-02T15:52:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-11-02 15:52 UTC · Resolved: 2026-11-02 15:52 UTC · Duration: 0 min
- Updates: 3 · Affected components: Web Hosting \|\| Datacenter GRA - Cluster126, Web Hosting \|\| Datacenter GRA - Cluster128
- [Vendor status page: https://web-cloud.status-ovhcloud.com/incidents/43jw7p7wr8bk](https://web-cloud.status-ovhcloud.com/incidents/43jw7p7wr8bk)
- [Company: OVHcloud](https://rewindex.com/company/ovhcloud.md)

## Timeline of updates

- **investigating** 2026-10-30 21:04 UTC: We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz. Here are some supplementary details : Start time : 30/10/2026 18:30 UTC Impacted Service(s) : The following Filerz list is experiencing slowness : - filez140 cluster126 - filerz981 cluster128 Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- **identified** 2026-11-02 09:46 UTC: We are currently experiencing an incident affecting our Web Hosting offering in the GRA region. The root cause has been identified. Please find the details of this incident below : Start time : 30/10/2026 18:30 UTC Impacted Service(s) : Some filerz listed below are experiencing latency issues : Filerz140 - Cluster126 Filerz981 - Cluster128 Customers Impact : Customers are temporarily experiencing latency on their websites hosted on the specified filerz. Root Cause : This incident is caused by a software issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- **resolved** 2026-11-02 15:52 UTC: We would like to inform you that the incident affecting our Web Hosting offering has now been resolved. Please find the details of this incident below : Start time : 30/10/2026 18:30 UTC End time : 02/11/2026 15:40 UTC Impacted Service(s) : Some filerz listed below experienced latency issues : Filerz140 - Cluster126 Filerz981 - Cluster128 Customers Impact : Customers may have experienced latency on their websites hosted on the specified filerz. Root Cause : This incident was caused by a software issue. We thank you for your understanding and patience throughout this incident.

## Cite this

Status incident (vendor impact label: minor) posted by OVHcloud, started 2026-11-02 15:52 UTC, resolved after 0 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/ovhcloud/incidents/43jw7p7wr8bk
- Citation: OVHcloud, “[GRA][Web Hosting] - Multiple Filerz incident notification” (2026-11-02 15:52 UTC). Archived by Rewindex: https://rewindex.com/company/ovhcloud/incidents/43jw7p7wr8bk (CC BY 4.0).
- Markdown link: `[OVHcloud: GRAWeb Hosting - Multiple Filerz incident notification (2026-11-02)](https://rewindex.com/company/ovhcloud/incidents/43jw7p7wr8bk)`


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Canonical: https://rewindex.com/company/ovhcloud/incidents/43jw7p7wr8bk · Markdown: https://rewindex.com/company/ovhcloud/incidents/43jw7p7wr8bk.md · JSON: https://rewindex.com/api/v1/companies/ovhcloud/incidents/43jw7p7wr8bk · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T09:49:16.280Z