OVHcloud: [RBX2][Dedicated Servers] - Rack 21D12 Incident Notification

MajorStatus: resolvedStarted 2026-10-31 22:11 UTCResolved 2026-10-31 22:11 UTC (0 min)2 updatesbare-metal-servers.status-ovhcloud.com

Affected components: Dedicated Servers || Network - RBX

Timeline of updates

investigating2026-10-31 19:52 UTC
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in Rack 21D12.
Here are some supplementary details :
Start time : 31/10/2026 19:38 UTC
Impacted Service(s) : Servers in Rack 21D12 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located in the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
resolved2026-10-31 22:11 UTC
We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.
Start time : 31/10/2026 19:38 UTC
End time : 31/10/2026 22:10 UTC
Root Cause : This incident was caused by an electrical equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.

Impact, status and times are the vendor’s own, as last archived. View on bare-metal-servers.status-ovhcloud.com (opens in new tab).

Status incident (vendor impact label: major) posted by OVHcloud, started 2026-10-31 22:11 UTC, resolved after 0 min, 2 update(s).