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Orb: Elevated API timeouts on pending subscription changes endpoints

MinorStatus: resolvedStarted Resolved (52 min)2 updatesstspg.io (opens in new tab)

Affected components: AnalyticsAPI - AnalyticsAPI - ReadsReadsAPI - WritesWrites

Timeline of updates

  1. monitoring

    Following a deployment at 5:40 UTC, the Orb API started experience elevated timeouts for applying and cancelling subscription pending changes. We have rolled back and errors have subsided fully as of 12:55 UTC, and we are continuing to monitor.

  2. resolved

    We identified the root cause to be a new query that was introduced. API traffic to the affected endpoints has been healthy since the rollback at 12:55 UTC.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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