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Optimizely: Intermittent outages in APAC

MinorStatus: resolvedStarted Resolved (1.2 h)1 updatestatus.optimizely.com (opens in new tab)

Timeline of updates

  1. resolved

    Azure datacenter Australia East is now in normal operation again. Preliminary RCA from Microsoft: Summary of impact: Between 22:21 and 22:46 UTC on 06 Oct 2017, a subset of customers in Australia East may have experienced difficulties connecting to resources hosted in this region. Engineers have determined that this was caused by an underlying Infrastructure incident which is currently under investigation. Virtual Machines, App Services, Azure Portal, Azure Backup, Azure Site Recovery, Key Vault, VSTS, Event Hub, Service Bus, and Azure Search also experienced impact related to this incident. Preliminary root cause: Engineers determined that the underlying root cause was a routine maintenance event in progress. Mitigation: Engineers manually stopped the maintenance to mitigate, and the impacted services self-healed. Next steps: Engineers are continuing to recover services and will review the maintenance event to prevent recurrences. A detailed root cause analysis report will be completed and published within approximately 72 hours.

From Optimizely’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.optimizely.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Optimizely, started 2017-10-06 22:59 UTC, resolved after 1.2 h, 1 update(s).

Title
Intermittent outages in APAC
Vendor
Optimizely
Date
URL
https://rewindex.com/company/optimizely/incidents/lq5sngnmbdhw

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