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Optimizely: ODP EU Region - Impact due to Snowflake incident

MinorStatus: monitoringeditedStarted Not resolved2 updatesstspg.io (opens in new tab)

Affected components: Data Ingestion and ProcessingOptimizely Data Platform - EMEA Region - Data Ingestion and ProcessingCore App ExperiencesOptimizely Data Platform - EMEA Region - Core App ExperiencesODP ApplicationOptimizely Data Platform - EMEA Region - ODP Application

Timeline of updates

  1. identified

    ODP Reports, campaigns and exports are impacted due to a Snowflake EU incident. Real-time segments are unaffected.

  2. monitoring

    Snowflake services in the EU are returning to normal operation. The data processing lag in ODP has cleared. We are monitoring the situation.

Changes Rewindex caught on this incident

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Rewindex captured this after the last checkpoint; the next run () commits it.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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