Optimizely: Optimizely Identity is redirecting users to the wrong SSO login page.
Affected components: General - Optimizely IdentityOptimizely Identity
Timeline of updates
- investigating
We are currently investigating this issue.
- identified
The issue has been identified, and a fix is being implemented.
- monitoring
A fix has been implemented, and we are monitoring the results.
- resolved
This incident has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
12ad133b65e9976e…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Optimizely, started 2026-09-17 22:23 UTC, resolved after 4 min, 4 update(s).
- Title
- Optimizely Identity is redirecting users to the wrong SSO login page.
- Vendor
- Optimizely
- Date
- URL
- https://rewindex.com/company/optimizely/incidents/8bkq74mnnjxv
Optimizely profileRecent Optimizely incidentsAll outages on September 17, 2026Optimizely in September 2026MarkdownJSON