Optimizely: CMP: Modules are inaccessible

Impact: majorStatus: resolvedStarted 2026-06-16 07:04 UTCResolved 2026-06-16 08:52 UTC (1.8 h)3 updatesSource: stspg.io

Summary

Optimizely reported a major CMP outage making Plan, Requests, Library / DAM and Analytics inaccessible to customers. It started at 2026-06-16 07:04 UTC and was resolved at 2026-06-16 08:52 UTC, lasting 1 h 48 min; a fix was implemented by 07:32 UTC.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Content Marketing Platform - RequestsRequestsContent Marketing Platform - Open APIOpen APIAnalyticsContent Marketing Platform - AnalyticsContent Marketing Platform - LibraryLibraryContent Marketing Platform - PlanPlan

Timeline of updates

investigating2026-06-16 07:04 UTC
We are currently investigating an incident affecting multiple modules within the Optimizely Content Marketing Platform (CMP). The following modules are currently inaccessible to customers: - Plan - Requests - Library / DAM - Analytics Our Engineering team is actively working on a resolution. We will provide a further update as soon as more information is available.
monitoring2026-06-16 07:32 UTC
A fix has been implemented and we're currently monitoring the situation.
resolved2026-06-16 08:52 UTC
This incident has been resolved.

Rewindex changes for this incident

Major incident: CMP: Modules are inaccessible 2026-06-16 07:04 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Optimizely profile · Recent Optimizely incidents · Markdown · JSON