# Optimizely: CMP: Modules are inaccessible

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-06-16 07:04 UTC · Resolved: 2026-06-16 08:52 UTC · Duration: 1.8 h
- Updates: 3 · Affected components: Content Marketing Platform - Requests, Requests, Content Marketing Platform - Open API, Open API, Analytics, Content Marketing Platform - Analytics, Content Marketing Platform - Library, Library, Content Marketing Platform - Plan, Plan
- [Vendor status page: https://stspg.io/bdqtwns0xbcz](https://stspg.io/bdqtwns0xbcz)
- [Company: Optimizely](https://rewindex.com/company/optimizely.md)

## Summary

Optimizely reported a major CMP outage making Plan, Requests, Library / DAM and Analytics inaccessible to customers. It started at 2026-06-16 07:04 UTC and was resolved at 2026-06-16 08:52 UTC, lasting 1 h 48 min; a fix was implemented by 07:32 UTC. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-06-16 07:04 UTC: We are currently investigating an incident affecting multiple modules within the Optimizely Content Marketing Platform (CMP). The following modules are currently inaccessible to customers: - Plan - Requests - Library / DAM - Analytics Our Engineering team is actively working on a resolution. We will provide a further update as soon as more information is available.
- **monitoring** 2026-06-16 07:32 UTC: A fix has been implemented and we're currently monitoring the situation.
- **resolved** 2026-06-16 08:52 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-06-16 07:04 UTC: [Major incident: CMP: Modules are inaccessible](https://rewindex.com/change/ib64b06fdeb5ca2.md)


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Canonical: https://rewindex.com/company/optimizely/incidents/560rl7z6jvp5 · Markdown: https://rewindex.com/company/optimizely/incidents/560rl7z6jvp5.md · JSON: https://rewindex.com/api/v1/companies/optimizely/incidents/560rl7z6jvp5 · Generated 2026-10-18T12:19:39.234Z