OpenAI: Elevated errors creating new accounts
Timeline of updates
- investigating
We are investigating an issue preventing some users from creating new accounts. We will share updates as we learn more.
- monitoring
We have applied the mitigation and are monitoring recovery.
- resolved
The issue affecting new account creation has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
8905983f953abc40…
Impact, status and times are the vendor’s own, as last archived. View on status.openai.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by OpenAI, started 2026-09-02 18:13 UTC, resolved after 31 min, 3 update(s).
- Title
- Elevated errors creating new accounts
- Vendor
- OpenAI
- Date
- URL
- https://rewindex.com/company/openai/incidents/01M1HN7GRR6FJNWFVX2F8QMA3R
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