# OpenAI: Elevated errors creating new accounts

> OpenAI status incident “Elevated errors creating new accounts” on 2026-09-02: impact none (vendor’s label), 31 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/openai/incidents/01M1HN7GRR6FJNWFVX2F8QMA3R
Last updated: 2026-09-02T18:45:12Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-09-02 18:13 UTC · Resolved: 2026-09-02 18:45 UTC · Duration: 31 min
- Updates: 3
- [Vendor status page: https://status.openai.com/incidents/01M1HN7GRR6FJNWFVX2F8QMA3R](https://status.openai.com/incidents/01M1HN7GRR6FJNWFVX2F8QMA3R)
- [Company: OpenAI](https://rewindex.com/company/openai.md)

## Timeline of updates

- **investigating** 2026-09-02 18:13 UTC: We are investigating an issue preventing some users from creating new accounts. We will share updates as we learn more.
- **monitoring** 2026-09-02 18:39 UTC: We have applied the mitigation and are monitoring recovery.
- **resolved** 2026-09-02 18:45 UTC: The issue affecting new account creation has been resolved.

## Cite this

Status incident (vendor impact label: none) posted by OpenAI, started 2026-09-02 18:13 UTC, resolved after 31 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/openai/incidents/01M1HN7GRR6FJNWFVX2F8QMA3R
- Citation: OpenAI, “Elevated errors creating new accounts” (2026-09-02 18:13 UTC). Archived by Rewindex: https://rewindex.com/company/openai/incidents/01M1HN7GRR6FJNWFVX2F8QMA3R (CC BY 4.0).
- Markdown link: `[OpenAI: Elevated errors creating new accounts (2026-09-02)](https://rewindex.com/company/openai/incidents/01M1HN7GRR6FJNWFVX2F8QMA3R)`


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Canonical: https://rewindex.com/company/openai/incidents/01M1HN7GRR6FJNWFVX2F8QMA3R · Markdown: https://rewindex.com/company/openai/incidents/01M1HN7GRR6FJNWFVX2F8QMA3R.md · JSON: https://rewindex.com/api/v1/companies/openai/incidents/01M1HN7GRR6FJNWFVX2F8QMA3R · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:33:45.443Z