OpenAI: Enterprise & Education Chat Errors
Timeline of updates
- identified
We have identified that users are experiencing elevated errors for the impacted services.
We are working on implementing a mitigation.
- identified
We have identified that some ChatGPT Business and Education users are experiencing elevated errors when starting or continuing conversations. We are working on implementing a mitigation and will provide another update as soon as we have more information.
- monitoring
The issue has been mitigated.
- resolved
This is now resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
80490e8731b5932d…
Impact, status and times are the vendor’s own, as last archived. View on status.openai.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by OpenAI, started 2026-07-31 09:04 UTC, resolved after 25 min, 4 update(s).
- Title
- Enterprise & Education Chat Errors
- Vendor
- OpenAI
- Date
- URL
- https://rewindex.com/company/openai/incidents/01KYVPNEY9736Z04D3X1NSFFF9
OpenAI profileRecent OpenAI incidentsAll outages on July 31, 2026OpenAI in July 2026MarkdownJSON