# OpenAI: Enterprise & Education Chat Errors

> OpenAI status incident “Enterprise & Education Chat Errors” on 2026-07-31: impact none (vendor’s label), 25 min, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/openai/incidents/01KYVPNEY9736Z04D3X1NSFFF9
Last updated: 2026-07-31T09:28:52Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-07-31 09:04 UTC · Resolved: 2026-07-31 09:28 UTC · Duration: 25 min
- Updates: 4
- [Vendor status page: https://status.openai.com/incidents/01KYVPNEY9736Z04D3X1NSFFF9](https://status.openai.com/incidents/01KYVPNEY9736Z04D3X1NSFFF9)
- [Company: OpenAI](https://rewindex.com/company/openai.md)

## Timeline of updates

- **identified** 2026-07-31 09:04 UTC: We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
- **identified** 2026-07-31 09:05 UTC: We have identified that some ChatGPT Business and Education users are experiencing elevated errors when starting or continuing conversations. We are working on implementing a mitigation and will provide another update as soon as we have more information.
- **monitoring** 2026-07-31 09:06 UTC: The issue has been mitigated.
- **resolved** 2026-07-31 09:28 UTC: This is now resolved.

## Cite this

Status incident (vendor impact label: none) posted by OpenAI, started 2026-07-31 09:04 UTC, resolved after 25 min, 4 update(s).

- Canonical URL: https://rewindex.com/company/openai/incidents/01KYVPNEY9736Z04D3X1NSFFF9
- Citation: OpenAI, “Enterprise & Education Chat Errors” (2026-07-31 09:04 UTC). Archived by Rewindex: https://rewindex.com/company/openai/incidents/01KYVPNEY9736Z04D3X1NSFFF9 (CC BY 4.0).
- Markdown link: `[OpenAI: Enterprise & Education Chat Errors (2026-07-31)](https://rewindex.com/company/openai/incidents/01KYVPNEY9736Z04D3X1NSFFF9)`


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Canonical: https://rewindex.com/company/openai/incidents/01KYVPNEY9736Z04D3X1NSFFF9 · Markdown: https://rewindex.com/company/openai/incidents/01KYVPNEY9736Z04D3X1NSFFF9.md · JSON: https://rewindex.com/api/v1/companies/openai/incidents/01KYVPNEY9736Z04D3X1NSFFF9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:46:51.127Z