Omni Analytics: Pages returning `Application DB Error`

Impact: majorStatus: resolvedStarted 2026-05-07 01:44 UTCResolved 2026-05-07 03:11 UTC (1.4 h)5 updatesSource: stspg.io

Summary

Omni Analytics reported a major outage in EastUsa and Ireland, with pages returning `Application DB Error` from 2026-05-07 01:44 UTC until resolution at 2026-05-07 03:11 UTC (1 h 26 min). A scheduled internal database table update caused full page errors; a fix completed the update safely.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: IrelandEastUsa

Timeline of updates

investigating2026-05-07 01:44 UTC
We are currently investigating this issue.
investigating2026-05-07 01:51 UTC
A mitigation has been put in place and systems are showing stable. Users reporting this issue have confirmed normal function is returned at this time. We are continuing to investigate.
identified2026-05-07 02:19 UTC
We identified the source of the issue and are implementing a fix.
monitoring2026-05-07 02:39 UTC
A fix has been implemented. We are continuing to monitor for any unexpected behavior.
resolved2026-05-07 03:11 UTC
A scheduled update to an internal database table resulted in full page errors. A fix was put implemented to complete the update safely and the team is taking steps to ensure future updates do not cause errors.

Rewindex changes for this incident

Major incident: Pages returning `Application DB Error` 2026-05-07 01:44 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Omni Analytics profile · Recent Omni Analytics incidents · Markdown · JSON