# Omni Analytics: Pages returning `Application DB Error`

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-05-07 01:44 UTC · Resolved: 2026-05-07 03:11 UTC · Duration: 1.4 h
- Updates: 5 · Affected components: Ireland, EastUsa
- [Vendor status page: https://stspg.io/g5zhx3n80ym0](https://stspg.io/g5zhx3n80ym0)
- [Company: Omni Analytics](https://rewindex.com/company/omni-analytics.md)

## Summary

Omni Analytics reported a major outage in EastUsa and Ireland, with pages returning \`Application DB Error\` from 2026-05-07 01:44 UTC until resolution at 2026-05-07 03:11 UTC (1 h 26 min). A scheduled internal database table update caused full page errors; a fix completed the update safely. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-05-07 01:44 UTC: We are currently investigating this issue.
- **investigating** 2026-05-07 01:51 UTC: A mitigation has been put in place and systems are showing stable. Users reporting this issue have confirmed normal function is returned at this time. We are continuing to investigate.
- **identified** 2026-05-07 02:19 UTC: We identified the source of the issue and are implementing a fix.
- **monitoring** 2026-05-07 02:39 UTC: A fix has been implemented. We are continuing to monitor for any unexpected behavior.
- **resolved** 2026-05-07 03:11 UTC: A scheduled update to an internal database table resulted in full page errors. A fix was put implemented to complete the update safely and the team is taking steps to ensure future updates do not cause errors.

## Rewindex changes for this incident

- 2026-05-07 01:44 UTC: [Major incident: Pages returning \`Application DB Error\`](https://rewindex.com/change/i7cd92c7f12f6b2.md)


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Canonical: https://rewindex.com/company/omni-analytics/incidents/z5gjshgxy0lw · Markdown: https://rewindex.com/company/omni-analytics/incidents/z5gjshgxy0lw.md · JSON: https://rewindex.com/api/v1/companies/omni-analytics/incidents/z5gjshgxy0lw · Generated 2026-10-18T09:55:53.813Z