Search

Companies / Omni Analytics / incidents

Omni Analytics: 500:error accessing pages in Omni

Impact: majorStatus: resolvedStarted Resolved (44 min)4 updatesSource: stspg.io (opens in new tab)
Summary

Omni Analytics reported a major outage affecting EastUsa and Ireland, with full-page errors for users of advanced dbt and connection environment features caused by a recent code change. The incident ran from 2025-09-11 20:56 UTC to 2025-09-11 21:39 UTC (43 min); a fast rollback restored normal function by 21:07 UTC.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: IrelandEastUsa

Timeline of updates

  1. investigating

    Our monitoring picked up a spike in error messages. We are investigating the issue and working on mitigation.

  2. identified

    We are in the process of mitigating the errors. Intermittent page errors are still possible until fully rolled out.

  3. identified

    Our mitigation has rolled out to affected regions and monitoring shows normal function has been restored. We are continuing to monitor.

  4. resolved

    A recent code change caused full page errors to be returned for users of advanced dbt and connection environment features. We initiated a fast rollback to mitigate and are working to prevent similar issues in the future.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Omni Analytics profile · Recent Omni Analytics incidents · Markdown · JSON