Okta: Custom Domain Email Delivery Issues
Affected components: Cell okta.com:1Cell okta.com:2Cell okta.com:3Cell okta.com:4Cell okta.com:7Cell okta.com:9Cell okta.com:12Cell oktapreview.com:3Cell okta.com:14Core Platform / Core Service
Timeline of updates
- resolved
At 12/14/2025 3:00 AM PT, the Okta Engineering team became aware of an intermittent issue with email being sent through Custom Email Domains. This is affecting customers in US Cell 1, US Cell 2, US Cell 3, US Cell 4, US Cell 7, EMEA Cell 9, US Cell 12, US Cell 14, US Preview 3. Our team is actively investigating this issue and working with our third-party vendor to address the issue. We will provide another update within the next 30 minutes, or sooner if additional information becomes available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.okta.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Okta, started 2025-12-14 11:00 UTC, resolved after -660 min, 1 update(s).
- Title
- Custom Domain Email Delivery Issues
- Vendor
- Okta
- Date
- URL
- https://rewindex.com/company/okta/incidents/I-9868
Okta profileRecent Okta incidentsAll outages on December 14, 2025Okta in December 2025MarkdownJSON