rewindex

CompaniesOktaIncidents

Okta: SMS Delivery Issues

MinorStatus: resolvedStarted Resolved (4.3 h)1 updatestatus.okta.com (opens in new tab)

Affected components: Cell okta-emea.com:1Cell okta.com:1Cell okta.com:2Cell okta.com:3Cell okta.com:4Cell okta.com:6Cell okta.com:7Cell oktapreview.com:1Cell oktapreview.com:2Cell okta.com:8Cell okta.com:9Cell okta.com:11Cell okta.com:12Cell oktapreview.com:3Cell okta.com:14Cell okta.com:16Cell okta.com:17MFA / Third Party

Timeline of updates

  1. resolved

    Our Engineering team became aware of delivery delays in SMS MFA affecting US customers across all cells. Okta continues to monitor the current situation with our third-party provider. We recommend using alternative verification methods at this time.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on status.okta.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Okta, started 2025-11-12 19:40 UTC, resolved after 4.3 h, 1 update(s).

Title
SMS Delivery Issues
Vendor
Okta
Date
URL
https://rewindex.com/company/okta/incidents/I-9723

Okta profileRecent Okta incidentsAll outages on November 12, 2025Okta in November 2025MarkdownJSON