# Okta: SMS Delivery Issues

> Okta status incident “SMS Delivery Issues” on 2025-11-12: impact minor (vendor’s label), 4.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/okta/incidents/I-9723
Last updated: 2026-01-26T20:25:34Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-11-12 19:40 UTC · Resolved: 2025-11-13 00:00 UTC · Duration: 4.3 h
- Updates: 1 · Affected components: Cell okta-emea.com:1, Cell okta.com:1, Cell okta.com:2, Cell okta.com:3, Cell okta.com:4, Cell okta.com:6, Cell okta.com:7, Cell oktapreview.com:1, Cell oktapreview.com:2, Cell okta.com:8, Cell okta.com:9, Cell okta.com:11, Cell okta.com:12, Cell oktapreview.com:3, Cell okta.com:14, Cell okta.com:16, Cell okta.com:17, MFA / Third Party
- [Vendor status page: https://status.okta.com/\#incident/a9CKZ000000oMJE2A2](https://status.okta.com/#incident/a9CKZ000000oMJE2A2)
- [Company: Okta](https://rewindex.com/company/okta.md)

## Timeline of updates

- **resolved** 2026-01-26 20:25 UTC: Our Engineering team became aware of delivery delays in SMS MFA affecting US customers across all cells. Okta continues to monitor the current situation with our third-party provider. We recommend using alternative verification methods at this time.

## Cite this

Status incident (vendor impact label: minor) posted by Okta, started 2025-11-12 19:40 UTC, resolved after 4.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/okta/incidents/I-9723
- Citation: Okta, “SMS Delivery Issues” (2025-11-12 19:40 UTC). Archived by Rewindex: https://rewindex.com/company/okta/incidents/I-9723 (CC BY 4.0).
- Markdown link: `[Okta: SMS Delivery Issues (2025-11-12)](https://rewindex.com/company/okta/incidents/I-9723)`


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Canonical: https://rewindex.com/company/okta/incidents/I-9723 · Markdown: https://rewindex.com/company/okta/incidents/I-9723.md · JSON: https://rewindex.com/api/v1/companies/okta/incidents/I-9723 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:24:06.375Z