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Okta: Users that should be auto-activated are set in a 'pending action' status.

MajorStatus: resolvedStarted Resolved (-1080 min)1 updatestatus.okta.com (opens in new tab)

Affected components: Cell okta-emea.com:1Cell okta.com:1Cell okta.com:2Cell okta.com:3Cell okta.com:4Cell okta.com:6Cell okta.com:7Cell oktapreview.com:1Cell oktapreview.com:2Cell okta.com:8Cell okta.com:9Cell okta.com:11Cell okta.com:12Cell oktapreview.com:3Cell okta.com:14Cell okta.com:16Cell okta.com:17Core Platform / Core Service

Timeline of updates

  1. resolved

    At 7/22/2025 11:30 AM PT, the Core Identity team became aware of an issue with authentication to our Core Platform service affecting customers in US Cell 1, US Cell 2, US Cell 3, US Cell 4, US Cell 6, US Cell 7, APJ Cell 1, EMEA Cell 9, US Cell 11, US Cell 12, US Cell 14, JP Cell 16, US Preview 1, EMEA Preview 2, US Preview 3, EMEA Cell 1. During this time, admins may notice some users that should be auto-activated stuck in 'Pending User Action' status. Our team is actively investigating this issue. We will provide another update within the next 30 minutes, or sooner if additional information becomes available.

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Impact, status and times are the vendor’s own, as last archived. View on status.okta.com (opens in new tab).

Cite this

Status incident (vendor impact label: major) posted by Okta, started 2025-07-22 18:00 UTC, resolved after -1080 min, 1 update(s).

Title
Users that should be auto-activated are set in a 'pending action' status.
Vendor
Okta
Date
URL
https://rewindex.com/company/okta/incidents/I-9447

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