Okta: Access Requests are not processing currently
Affected components: Cell okta-emea.com:1Cell okta.com:1Cell okta.com:2Cell okta.com:3Cell okta.com:4Cell okta.com:6Cell okta.com:7Cell oktapreview.com:1Cell oktapreview.com:2Cell okta.com:8Cell okta.com:9Cell okta.com:11Cell okta.com:12Cell oktapreview.com:3Cell okta.com:14Cell okta.com:16Cell okta.com:17Cell okta.com:18Cell okta.com:19OIG Access Requests / Core Service
Timeline of updates
- resolved
At 4/13/2026 12:30 PM PT, Engineering became aware of an issue with job processing to our service affecting customers submitting Access Requests. Our team is actively investigating this issue and working on a fix to address the issues. We will provide another update within the next 30 min, or sooner if additional information becomes available.
Changes Rewindex caught on this incident
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-11-04 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
b5bcbb2f5c0204cf…
Impact, status and times are the vendor’s own, as last archived. View on status.okta.com (opens in new tab).
Cite this
Status incident (vendor impact label: major) posted by Okta, started 2026-04-13 18:30 UTC, resolved after -1110 min, 1 update(s).
- Title
- Access Requests are not processing currently
- Vendor
- Okta
- Date
- URL
- https://rewindex.com/company/okta/incidents/I-10448
Okta profileRecent Okta incidentsAll outages on April 13, 2026Okta in April 2026MarkdownJSON