# Okta: Access Requests are not processing currently

> Okta status incident “Access Requests are not processing currently” on 2026-04-13: impact major (vendor’s label), -1110 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/okta/incidents/I-10448
Last updated: 2026-04-21T23:16:29Z

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-04-13 18:30 UTC · Resolved: 2026-04-13 00:00 UTC · Duration: -1110 min
- Updates: 1 · Affected components: Cell okta-emea.com:1, Cell okta.com:1, Cell okta.com:2, Cell okta.com:3, Cell okta.com:4, Cell okta.com:6, Cell okta.com:7, Cell oktapreview.com:1, Cell oktapreview.com:2, Cell okta.com:8, Cell okta.com:9, Cell okta.com:11, Cell okta.com:12, Cell oktapreview.com:3, Cell okta.com:14, Cell okta.com:16, Cell okta.com:17, Cell okta.com:18, Cell okta.com:19, OIG Access Requests / Core Service
- [Vendor status page: https://status.okta.com/\#incident/a9CWR0000001lHq2AI](https://status.okta.com/#incident/a9CWR0000001lHq2AI)
- [Company: Okta](https://rewindex.com/company/okta.md)

## Timeline of updates

- **resolved** 2026-04-21 23:16 UTC: At 4/13/2026 12:30 PM PT, Engineering became aware of an issue with job processing to our service affecting customers submitting Access Requests.  Our team is actively investigating this issue and working on a fix to address the issues. We will provide another update within the next 30 min, or sooner if additional information becomes available.

## Rewindex changes for this incident

- 2026-04-13 18:30 UTC: [Major incident: Access Requests are not processing currently](https://rewindex.com/change/i47929d2d10be0c.md)

## Cite this

Status incident (vendor impact label: major) posted by Okta, started 2026-04-13 18:30 UTC, resolved after -1110 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/okta/incidents/I-10448
- Citation: Okta, “Access Requests are not processing currently” (2026-04-13 18:30 UTC). Archived by Rewindex: https://rewindex.com/company/okta/incidents/I-10448 (CC BY 4.0).
- Markdown link: `[Okta: Access Requests are not processing currently (2026-04-13)](https://rewindex.com/company/okta/incidents/I-10448)`


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Canonical: https://rewindex.com/company/okta/incidents/I-10448 · Markdown: https://rewindex.com/company/okta/incidents/I-10448.md · JSON: https://rewindex.com/api/v1/companies/okta/incidents/I-10448 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:48:51.575Z