Companies/Nx Cloud/Incidents

Nx Cloud: NxAPI High Errors (Critical Alerts)

Affected components: Nx Cloud Web AppNx API

Timeline of updates

1. investigating2025-09-23 16:06 UTC

   We are currently investigating this issue.

2. investigating2025-09-23 16:10 UTC

   We are continuing to investigate. At this time, issues are isolated to the North American application

3. identified2025-09-23 16:20 UTC

   We have identified the issue are are working to resolve

4. monitoring2025-09-23 16:25 UTC

   We have issues a fix and are monitoring the resolution

5. resolved2025-09-23 17:32 UTC

   All issues have been resolved and operations have returned to normal

Changes Rewindex caught on this incident

• Sep 23, 2025Major incident: NxAPI High Errors (Critical Alerts)

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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