# Nx Cloud: NxAPI High Errors (Critical Alerts)

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-09-23 16:06 UTC · Resolved: 2025-09-23 17:32 UTC · Duration: 1.4 h
- Updates: 5 · Affected components: Nx Cloud Web App, Nx API
- [Vendor status page: https://stspg.io/h1fwk38x99vb](https://stspg.io/h1fwk38x99vb)
- [Company: Nx Cloud](https://rewindex.com/company/nx-cloud.md)

## Timeline of updates

- **investigating** 2025-09-23 16:06 UTC: We are currently investigating this issue.
- **investigating** 2025-09-23 16:10 UTC: We are continuing to investigate. At this time, issues are isolated to the North American application
- **identified** 2025-09-23 16:20 UTC: We have identified the issue are are working to resolve
- **monitoring** 2025-09-23 16:25 UTC: We have issues a fix and are monitoring the resolution
- **resolved** 2025-09-23 17:32 UTC: All issues have been resolved and operations have returned to normal

## Rewindex changes for this incident

- 2025-09-23 16:06 UTC: [Major incident: NxAPI High Errors (Critical Alerts)](https://rewindex.com/change/i3f7a6501f019f3.md)


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Canonical: https://rewindex.com/company/nx-cloud/incidents/91znxqs885bj · Markdown: https://rewindex.com/company/nx-cloud/incidents/91znxqs885bj.md · JSON: https://rewindex.com/api/v1/companies/nx-cloud/incidents/91znxqs885bj · Generated 2026-10-20T00:07:41.213Z