Companies/Northflank/Incidents

Northflank: Europe - West (London): Intermittent connectivity issues impacting Postgres cluster management

Affected components: Addons

Timeline of updates

1. investigating2026-06-10 08:00 UTC

   We are currently investigating this incident. You may see logs in Postgres with the following error message: ``` ERROR: Error communicating with DCS ```.

2. monitoring2026-06-10 09:59 UTC

   We have observed a recovery starting about 20 minutes ago. Currently, Postgres addons are stable..

3. identified2026-06-10 10:19 UTC

   We saw a period of recovery between 09:45 and 10:04 UTC, but the issue has since recurred. This is tied to an ongoing incident affecting our cloud service provider in the region. We are continuing to monitor and will share further updates as we have them.

4. monitoring2026-06-10 11:53 UTC

   We have not observed any further issues since 11:05 UTC. We are awaiting confirmation from our cloud provider that the issue is fully resolved on their side, and we will update this status accordingly..

5. resolved2026-06-10 14:23 UTC

   This incident has been resolved..

Impact, status and times are the vendor’s own, as last archived. View on status.northflank.com (opens in new tab).

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