# Northflank: Europe - West (London): Intermittent connectivity issues impacting Postgres cluster management

- Impact (vendor’s label): unknown
- Status: resolved
- Started: 2026-06-10 08:00 UTC · Resolved: 2026-06-10 14:23 UTC · Duration: 6.4 h
- Updates: 5 · Affected components: Addons
- [Vendor status page: https://status.northflank.com/incident/cmq7v8suo0762p4uz2pxqysg8](https://status.northflank.com/incident/cmq7v8suo0762p4uz2pxqysg8)
- [Company: Northflank](https://rewindex.com/company/northflank.md)

## Timeline of updates

- **investigating** 2026-06-10 08:00 UTC: We are currently investigating this incident. You may see logs in Postgres with the following error message: \`\`\` ERROR: Error communicating with DCS \`\`\`.
- **monitoring** 2026-06-10 09:59 UTC: We have observed a recovery starting about 20 minutes ago. Currently, Postgres addons are stable..
- **identified** 2026-06-10 10:19 UTC: We saw a period of recovery between 09:45 and 10:04 UTC, but the issue has since recurred. This is tied to an ongoing incident affecting our cloud service provider in the region. We are continuing to monitor and will share further updates as we have them.
- **monitoring** 2026-06-10 11:53 UTC: We have not observed any further issues since 11:05 UTC. We are awaiting confirmation from our cloud provider that the issue is fully resolved on their side, and we will update this status accordingly..
- **resolved** 2026-06-10 14:23 UTC: This incident has been resolved..


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Canonical: https://rewindex.com/company/northflank/incidents/cmq7v8suo0762p4uz2pxqysg8 · Markdown: https://rewindex.com/company/northflank/incidents/cmq7v8suo0762p4uz2pxqysg8.md · JSON: https://rewindex.com/api/v1/companies/northflank/incidents/cmq7v8suo0762p4uz2pxqysg8 · Generated 2026-10-20T00:19:28.273Z