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ngrok: Rate limit action causing connection issues

MinorStatus: resolvedStarted Resolved (1.8 h)3 updatesstspg.io (opens in new tab)

Affected components: Endpoint Connectivity - Region - SARegion - SAEndpoint Connectivity - Region - AURegion - AUEndpoint Connectivity - Region - APRegion - APEndpoint Connectivity - Region - INRegion - INEndpoint Connectivity - Region - us-cal-1Region - us-cal-1Endpoint Connectivity - Region - USRegion - USEndpoint Connectivity - Region - EURegion - EUngrok.comEndpoint Connectivity - Region - JPRegion - JP

Timeline of updates

  1. identified

    Endpoints using the rate limit action are having connection issues due to a recent release. We are working on getting a fix out.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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