# ngrok: Rate limit action causing connection issues

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-04-24 18:35 UTC · Resolved: 2025-04-24 20:23 UTC · Duration: 1.8 h
- Updates: 3 · Affected components: Endpoint Connectivity - Region - SA, Region - SA, Endpoint Connectivity - Region - AU, Region - AU, Endpoint Connectivity - Region - AP, Region - AP, Endpoint Connectivity - Region - IN, Region - IN, Endpoint Connectivity - Region - us-cal-1, Region - us-cal-1, Endpoint Connectivity - Region - US, Region - US, Endpoint Connectivity - Region - EU, Region - EU, ngrok.com, Endpoint Connectivity - Region - JP, Region - JP
- [Vendor status page: https://stspg.io/6hq8h6gdytx3](https://stspg.io/6hq8h6gdytx3)
- [Company: ngrok](https://rewindex.com/company/ngrok.md)

## Timeline of updates

- **identified** 2025-04-24 18:35 UTC: Endpoints using the rate limit action are having connection issues due to a recent release. We are working on getting a fix out.
- **monitoring** 2025-04-24 19:14 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-04-24 20:23 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/ngrok/incidents/twkd63ytn3z5 · Markdown: https://rewindex.com/company/ngrok/incidents/twkd63ytn3z5.md · JSON: https://rewindex.com/api/v1/companies/ngrok/incidents/twkd63ytn3z5 · Generated 2026-10-20T01:31:46.404Z