ngrok: Delay in generating and renewing certificates for custom domains
Affected components: Certificates
Timeline of updates
- investigating
Our certificate provider has run into an issue and is currently pausing generation and renewal of certificates.
- monitoring
Our provider has fixed their system.
- resolved
This has been resolved
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).