# ngrok: Delay in generating and renewing certificates for custom domains

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-05-08 20:12 UTC · Resolved: 2026-05-08 22:21 UTC · Duration: 2.1 h
- Updates: 3 · Affected components: Certificates
- [Vendor status page: https://stspg.io/tr54s6mrfqpr](https://stspg.io/tr54s6mrfqpr)
- [Company: ngrok](https://rewindex.com/company/ngrok.md)

## Timeline of updates

- **investigating** 2026-05-08 20:12 UTC: Our certificate provider has run into an issue and is currently pausing generation and renewal of certificates.
- **monitoring** 2026-05-08 21:28 UTC: Our provider has fixed their system.
- **resolved** 2026-05-08 22:21 UTC: This has been resolved


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Canonical: https://rewindex.com/company/ngrok/incidents/pzq5825r4mq7 · Markdown: https://rewindex.com/company/ngrok/incidents/pzq5825r4mq7.md · JSON: https://rewindex.com/api/v1/companies/ngrok/incidents/pzq5825r4mq7 · Generated 2026-10-20T00:52:57.134Z