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ngrok: Intermittent request failures in eu and us regions

MinorStatus: resolvedStarted Resolved (30 min)3 updatesstspg.io (opens in new tab)

Affected components: Agent Connectivity - Region - USRegion - USEndpoint Connectivity - Region - USRegion - USEndpoint Connectivity - Region - EURegion - EUAgent Connectivity - Region - EURegion - EU

Timeline of updates

  1. identified

    The issue has been identified and a fix is being implemented.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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