# ngrok: Intermittent request failures in eu and us regions

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-05-17 23:10 UTC · Resolved: 2024-05-17 23:40 UTC · Duration: 30 min
- Updates: 3 · Affected components: Agent Connectivity - Region - US, Region - US, Endpoint Connectivity - Region - US, Region - US, Endpoint Connectivity - Region - EU, Region - EU, Agent Connectivity - Region - EU, Region - EU
- [Vendor status page: https://stspg.io/nqb7hsch1n38](https://stspg.io/nqb7hsch1n38)
- [Company: ngrok](https://rewindex.com/company/ngrok.md)

## Timeline of updates

- **identified** 2024-05-17 23:10 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2024-05-17 23:27 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2024-05-17 23:40 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/ngrok/incidents/lrxwpb6mtzp1 · Markdown: https://rewindex.com/company/ngrok/incidents/lrxwpb6mtzp1.md · JSON: https://rewindex.com/api/v1/companies/ngrok/incidents/lrxwpb6mtzp1 · Generated 2026-10-20T02:20:34.632Z