ngrok: IPv6 Network Connection Issues
Affected components: Agent Connectivity - Region - USRegion - USEndpoint Connectivity - Region - SARegion - SAEndpoint Connectivity - Region - AURegion - AUEndpoint Connectivity - Region - APRegion - APEndpoint Connectivity - Region - INRegion - INEndpoint Connectivity - Region - us-cal-1Region - us-cal-1Agent Connectivity - Region - JPRegion - JPAgent Connectivity - Region - us-cal-1Region - us-cal-1Agent Connectivity - Region - INRegion - INEndpoint Connectivity - Region - USRegion - USEndpoint Connectivity - Region - EURegion - EUAgent Connectivity - Region - SARegion - SAAgent Connectivity - Region - AURegion - AUAgent Connectivity - Region - APRegion - APAgent Connectivity - Region - EURegion - EUEndpoint Connectivity - Region - JPRegion - JP
Timeline of updates
- investigating
We are currently investigating intermittent issues with agents and endpoints connecting to some of our IPv6 addresses.
- identified
The underlying issue has been identified, and we are working on fix.
- monitoring
We have pushed out a fix and are monitoring
- resolved
The incident has been resolved and connections are working as expected.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).