# ngrok: IPv6 Network Connection Issues

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-07-26 16:37 UTC · Resolved: 2024-07-26 19:23 UTC · Duration: 2.8 h
- Updates: 4 · Affected components: Agent Connectivity - Region - US, Region - US, Endpoint Connectivity - Region - SA, Region - SA, Endpoint Connectivity - Region - AU, Region - AU, Endpoint Connectivity - Region - AP, Region - AP, Endpoint Connectivity - Region - IN, Region - IN, Endpoint Connectivity - Region - us-cal-1, Region - us-cal-1, Agent Connectivity - Region - JP, Region - JP, Agent Connectivity - Region - us-cal-1, Region - us-cal-1, Agent Connectivity - Region - IN, Region - IN, Endpoint Connectivity - Region - US, Region - US, Endpoint Connectivity - Region - EU, Region - EU, Agent Connectivity - Region - SA, Region - SA, Agent Connectivity - Region - AU, Region - AU, Agent Connectivity - Region - AP, Region - AP, Agent Connectivity - Region - EU, Region - EU, Endpoint Connectivity - Region - JP, Region - JP
- [Vendor status page: https://stspg.io/cj5bz2298sn1](https://stspg.io/cj5bz2298sn1)
- [Company: ngrok](https://rewindex.com/company/ngrok.md)

## Timeline of updates

- **investigating** 2024-07-26 16:37 UTC: We are currently investigating intermittent issues with agents and endpoints connecting to some of our IPv6 addresses.
- **identified** 2024-07-26 16:46 UTC: The underlying issue has been identified, and we are working on fix.
- **monitoring** 2024-07-26 18:35 UTC: We have pushed out a fix and are monitoring
- **resolved** 2024-07-26 19:23 UTC: The incident has been resolved and connections are working as expected.


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Canonical: https://rewindex.com/company/ngrok/incidents/5j1dr8zb4wt2 · Markdown: https://rewindex.com/company/ngrok/incidents/5j1dr8zb4wt2.md · JSON: https://rewindex.com/api/v1/companies/ngrok/incidents/5j1dr8zb4wt2 · Generated 2026-10-20T00:50:19.836Z