New Relic: Data and Alert Irregularities in the US Region
Affected components: Browser Agent : USData Ingest : US - Browser Agent : USAPM Agent : USData Ingest : US - APM Agent : USAlert Notifications : US - Browser : USBrowser : USData Ingest : US - Mobile Agent : USMobile Agent : USAlert Notifications : US - APM : USAPM : USAlert Notifications : US - Mobile : USMobile : US
Timeline of updates
- resolved
Beginning at 20:07 to 20:49 May 25 UTC, some customers in the US region may have experienced delayed APM, Browser, Mobile data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. We suppressed alerts from 20:36 to 20:48 May 25 UTC. We have resolved this interruption and impacted services have returned to normal operations.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
711811671c17dcea…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by New Relic, started 2025-05-25 20:52 UTC, resolved after 0 min, 1 update(s).
- Title
- Data and Alert Irregularities in the US Region
- Vendor
- New Relic
- Date
- URL
- https://rewindex.com/company/new-relic/incidents/zqk67slf19qs
New Relic profileRecent New Relic incidentsAll outages on May 25, 2025New Relic in May 2025MarkdownJSON