New Relic: Email Notifications Intermittently Not Sent for US/EU Regions
Timeline of updates
- resolved
Between 12:32 and 16:15 UTC on June 9, users may have intermittently experienced issues with email notifications for new user sign ups, password resets, upgrades, and some alert types. We were impacted by an email service provider issue and took steps to mitigate impact while they worked toward full resolution. Services have returned to normal operation.
From New Relic’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.newrelic.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by New Relic, started 2022-06-09 12:30 UTC, resolved after 0 min, 1 update(s).
- Title
- Email Notifications Intermittently Not Sent for US/EU Regions
- Vendor
- New Relic
- Date
- URL
- https://rewindex.com/company/new-relic/incidents/ycjts6lhtp8d
New Relic profileRecent New Relic incidentsAll outages on June 9, 2022New Relic in June 2022MarkdownJSON