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New Relic: Data Irregularities in US Region

MajorStatus: resolvededitedStarted Resolved (16 min)3 updatesstatus.newrelic.com (opens in new tab)

Affected components: Browser Agent : USData Ingest : US - Browser Agent : USData Ingest : US - Mobile Agent : USMobile Agent : US

Timeline of updates

  1. investigating

    We are investigating an issue where some customers in the US region may experience a delay in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. Our engineering teams are engaged and are actively working to resolved the issue.

  2. investigating

    We are investigating an issue where some customers in the US region may experience a delay in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. Our engineering teams are engaged and are actively working to resolved the issue.

  3. resolved

    Between 13:09 and 13:58 UTC on November 2nd, we experienced an issue in the US region where some customers may have experienced a delay in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. The issue is now resolved and our services are operating as expected.

Changes Rewindex caught on this incident

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Impact, status and times are the vendor’s own, as last archived. View on status.newrelic.com (opens in new tab).

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