# New Relic: Data Irregularities in US Region

> New Relic status incident “Data Irregularities in US Region” on 2026-11-02: impact major (vendor’s label), 16 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/j8s08sgz2grm
Last updated: 2026-11-02T20:31:20Z

- Impact (vendor’s label): major
- Status: resolved · edited after publishing
- Started: 2026-11-02 13:50 UTC · Resolved: 2026-11-02 14:06 UTC · Duration: 16 min
- Updates: 3 · Affected components: Browser Agent : US, Data Ingest : US - Browser Agent : US, Data Ingest : US - Mobile Agent : US, Mobile Agent : US
- [Vendor status page: https://status.newrelic.com/incidents/j8s08sgz2grm](https://status.newrelic.com/incidents/j8s08sgz2grm)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **investigating** 2026-11-02 13:43 UTC: We are investigating an issue where some customers in the US region may experience a delay in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. Our engineering teams are engaged and are actively working to resolved the issue.
- **investigating** 2026-11-02 13:45 UTC: We are investigating an issue where some customers in the US region may experience a delay in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. Our engineering teams are engaged and are actively working to resolved the issue.
- **resolved** 2026-11-02 14:06 UTC: Between 13:09 and 13:58 UTC on November 2nd, we experienced an issue in the US region where some customers may have experienced a delay in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. The issue is now resolved and our services are operating as expected.

## Rewindex changes for this incident

- 2026-11-02 13:50 UTC: [Major incident: Data Irregularities in US Region](https://rewindex.com/change/ieef03c11094a48.md)
- 2026-11-02 14:13 UTC: [Incident updated: Data Irregularities in US Region](https://rewindex.com/change/rd70a280add4adf.md)


---
Canonical: https://rewindex.com/company/new-relic/incidents/j8s08sgz2grm · Markdown: https://rewindex.com/company/new-relic/incidents/j8s08sgz2grm.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/j8s08sgz2grm · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-02T20:31:20.037Z